Nextiva always seem to be making improvements to their service and coming out with new stuff each year, so we are very much looking forward to what is in store in the future. Especially, the auto attendant and call forwarding features which are excellent. The features are as they say, brilliantly simple and really generate a big impact for our company. We experienced an issue with one of the phones in one of the satellite offices and the Nextiva tech support walked my. The overall service is very user friendly and very easy to manage. Their knowledge of the software and hardware, inside and out is very comforting and each time it strengthens my confidence in Nextiva as our provider. Pros: Nextiva is the perfect fit for our small business.Nextiva is the perfect fit for our small business. It has been 10/10 experience each time and the reps I have worked with have been some of the nicest customer support people I have ever spoken with. Nextiva Call Center: Quality Service for Our Small Business - Read more about Nextiva Call Center, and learn about the Pros and Cons to help simplify your software selection on Capterra.
The same goes for emailing in any questions. 3.Nextiva S1800e Series User Guide - Free download as PDF File (.pdf), Text File (.txt) or read online for free. For a company full of people that had been there for months, and even years, it was a startling change that lead to a lot of the company being terminated for things that the company previously looked.
In the professional world this is a fantastic thing. Every time I have called in I have reached someone within 5 minutes. Nextiva no longer felt like a family, more like a corporate headquarter that it actually was. I have to say it is one of the only companies I have worked with where calling the helpline isn't a painful experience.
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